by Rob DiCesare | Oct 12, 2017
Deploying AI and machine learning to automate repetitive tasks performed by knowledge workers, essentially building digital operations assistants, requires new types of data to be captured than we are accustomed to. For machine/deep learning algorithms to be trained...
by Bob MacDonald | Oct 4, 2017
We all encounter a wide range of customer experiences, from simply awful to a few that are outstanding. There is a real opportunity to use AI for better customer experience across the board, not just in faster growing sectors, as shown in the table below. One of the...
by Rob DiCesare | Oct 3, 2017
The Voice Assistant Breakthrough With over 22 million combined units sold for Amazon’s Echo and Google Home, ‘smart speakers’ have certainly been a breakthrough in AI for the mainstream. These voice speakers are now quite adept at...
